Terms of Service

By accessing this website or using services provided by Core Operations Group, you agree to the following terms.

Service Scope

Core Operations Group installs automated, transactional SMS systems for home service businesses. Messaging is triggered by customer-initiated contact such as phone calls or service request submissions.

We do not provide mass marketing or unsolicited promotional messaging services.

SMS Messaging Terms

Messages sent through systems installed by Core Operations Group may include:

  • Missed call response messages

  • Appointment confirmations

  • Appointment reminders

  • Service-related follow-ups

  • Post-service review requests

Message frequency varies depending on customer interaction.

Message and data rates may apply. Recipients may opt out at any time by replying STOP.

Recipients may request assistance by replying HELP

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by mobile carriers and network operators.

Compliance Responsibilities

Client businesses are solely responsible for obtaining proper express written consent from their customers before initiating SMS communication.

Core Operations Group configures systems in accordance with A2P 10DLC and telecommunications compliance guidelines; however, compliance obligations ultimately remain the responsibility of the client business.

Age Restriction

Services provided by Core Operations Group are intended for individuals who are 18 years of age or older. By using this website or engaging our services, you represent that you are at least 18 years old.

Limitation of Liability

Core Operations Group provides system configuration and operational infrastructure services. We are not responsible for revenue outcomes, lead volume, business performance, or third-party carrier decisions.

To the fullest extent permitted by law, Core Operations Group shall not be liable for indirect, incidental, consequential, or punitive damages arising from the use of our services.

Privacy

Your use of this website and services is also governed by our Privacy Policy:

https://coreoperationsgroup.com/privacy-policy

Modifications

We reserve the right to update or modify these Terms of Service as necessary to maintain regulatory compliance or reflect changes in our services. Updates will be effective upon posting to this website.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to conflict of law principles

Contact Information

Core Operations Group

1911 W Wilson St PMB 1096

Batavia, IL 60510

Phone: +1 (630) 937-3817

Email: [email protected]